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Privacy and Cookies

Contacting Rainbow Silks

If you have any questions, please contact us at:
Rainbow Silks, 6 Wheelers Yard, High Street, Great Missenden, Bucks HP16 0AL, UK
Tel: +44 (0)1494 862111 Email caroline@rainbowsilks.co.uk

Open 9.30am to 4.00pm Monday to Friday, except for Bank Holidays.

Privacy

We will not share your data with any other organisations, unless obliged to by applicable laws or regulations, with the exception of certain third party service providers with whom we share data (including Personal Data), because we employ them to perform tasks on our behalf. These service providers include payment processing providers (such as SagePay), email service providers (such as SendGrid), website analytics providers (such as Google Analytics), and other service providers from time to time. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with our Terms and Conditions.

We collect information from you to process and confirm your order, including your name, email address, telephone number and address, and the name and address for the delivery. We pass your name and address on to SagePay for payment processing.

If you have opted to join our mailing list, your name and email address is passed to MailChimp. MailChimp has self-certified to both the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield regimes, and lawfully transfers EU/EEA personal data to the U.S., see the MailChimp Privacy Policy. We use the MailChimp mailing list to email you with our special offers and other news. You can unsubscribe from the mailing list at any time by using the Unsubscribe link in any of the emails or by completing our unsubscribe form.

We use AddThis to provide a "Bookmark and Share" facility. If you use the AddThis buttons to share our content, you may opt to share your email address with AddThis to make use of the services. These email addresses are not used for online behavioural advertising. The AddThis tools provide you with the ability to share content with websites and social networks that are not affiliated with our site. By clicking on those links or sharing that content, you may share personal information with these third parties. You should check the privacy policies and terms of use of any websites or services before providing personal information to those third parties. AddThis's privacy and data practices are available at: http://www.addthis.com/privacy and information about Your Online Choices can be found at http://www.youronlinechoices.com/uk/

The data you provide to AddThis may be transferred on a global basis. AddThis will transfer this data to countries (including the United States) where data protection laws may differ from those in the UK. Transfers of personal information to countries outside the European Economic Area will be subject to the requirements of the European Union Standard Contractual Clauses.

You can easily opt out of interest based advertising facilitated by the AddThis tools at any time using the AddThis opt out. This opt out will prevent advertisers from receiving any data about you.

Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. For further information about cookies, please see the Wikipedia article. You may refuse the use of cookies by selecting the appropriate settings on your browser.

Our website uses cookies to enable the shopping basket to work. These cookies fall in to Category 1: strictly necessary cookies of the ICC UK Cookie guide. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

We also use AddThis to provide a "Bookmark and Share" facility and Google Analytics.

These cookies fall in to Category 2: performance cookies of the ICC UK Cookie guide. Category 2 performance cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place the above types of cookies on your device.

6 Wheelers Yard, High Street, Great Missenden, Bucks HP16 0AL, UK  Tel: +44 (0)1494 862111  Emailcaroline@rainbowsilks.co.uk